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DW Spectrum User Manual

Most all cameras are created with a predefined login and password combination. During the discovery process, DW Spectrum attempts to use the manufacturer’s default credentials to access a device and acquire media streams. However, default login and passwords can vary between models or product lines, or may have already been changed.

If DW Spectrum cannot access a device using the default authentication, the device is shown as Unauthorized (camera_unauthorized_disabled) in the Resource Panel and the following message will appear when a User attempts to view a live stream: "UNAUTHORIZED Please check authentication information."

Some devices require that a non-default password be created if they are discovered using default credentials. In this case, the device is displayed within the Resource Panel but an "unauthorized" message will be displayed when attempts are made to view streams from such devices.

To Manage Authorization Credentials

Desktop Client

1.Select the camera of interest and open the context (right-click) menu.

2.Click Camera Settings from the context menu.

3.Select the General tab within the camera settings window.

4.Click the Edit Credentials button located below the Authentication heading.

5.Confirm or update the login and password fields.

6.Click OK to apply the changes and attempt to authenticate on the camera.

Web Admin / Cloud Portal

1.Select the Settings tab within the heading menu.

2.Choose Cameras within the left panel control.

3.Select a camera from the list displayed.

4.Click the Edit Credentials button located below the Authentication heading.

5.Confirm or update the login and password fields.

6.Click SAVE to apply the changes and attempt to authenticate on the camera.