The PTZ presets setting decides which presets the Server will use. Some cameras aren't able to save or activate PTZ presets through DW Spectrum (system presets) and must process such requests directly on the camera to function correctly (native presets).
Choose between two options in Camera Settings > Expert tab:
•Use system presets – The preset profile and coordinates are saved in the Server's database. When you call the PTZ preset, DW Spectrum sends the move request with the absolute coordinates.
•Use camera native presets – The preset profile and coordinates are saved in the camera itself. When the PTZ preset is activated, DW Spectrum sends the move request with the preset ID. The camera will check the preset configuration by itself and move to the position.