DW Spectrum User Manual

Compatibility mode lets you launch a compatible version of the client application in order to connect to a server running a different version of DW Spectrum. The Client downloads another version of itself to match the server version using the same method as an auto-update.

This would be necessary, for instance, when DW Spectrum is installed at multiple locations (factory, store, warehouse, etc.) and only one installation has been updated to the current version. In that particular case, the Site will have different versions and one Desktop Client should connect to another Site (i.e. Client at a store connects to the Site in a factory). Site with differing versions are highlighted in red in the log in dialog and in yellow on the Welcome Screen.

When the Desktop Client connects to a server, all component versions are checked and a warning is displayed prompting the user to restart in compatibility mode if the component versions differ from one another. Click Restart to connect to the Server in Compabilitiy Mode.

In some instances, it may be necessary to download additional files for the compatibility pack. Once the download is complete, the client should be restarted.

NOTE: It is highly recommended to maintain the product version on all Site components. There may be operational issues when some components (Media Server or Client) in a multiple-server Site have different software versions installed.

See Updating DW Spectrum for more information.