Please enable JavaScript to view this site.

DW Spectrum User Manual

Navigation: Working with DW Spectrum > DW Spectrum Licenses

Obtaining and Activating Licenses

Scroll Prev Top Next More

DW Spectrum comes with four trial licenses. A trial license is active for 30 days.

! IMPORTANT: Multi-Server System licenses are activated on the server to which the client is currently connected. If this server is offline, those licenses will be invalid until the server is back online. Note that licenses that are activated on different servers will be combined if the servers are merged into a single System.

To Activate a Trial License

To get additional licenses, contact your local DW Spectrum reseller or Digital Watchdog customer service.

Desktop Client

1.Open Main Menu > System Administration and go to the Licenses tab.

2.Click Activate Trial License.

Web Admin / Cloud Portal

1.Open Settings > Licenses.

2.Click Activate Trial License.

note Note: You will be warned when a trial license is about to expire.

To Activate a License over the Internet

The server the client is connected to (as indicated by the current server server_current_disabled icon in the Resource Tree) will have the license key bound to it. If it is necessary to activate the license key on a different server, disconnect and connect to a desired one. If DW Spectrum is not connected to the Internet, then licenses can be activated offline.

Desktop Client

1.Select the Licenses tab in System Administration.

2.Go to the Internet Activation tab.

3.Enter or paste in the License Key value and click Activate License.

Web Admin / Cloud Portal

1.Open Settings > Licenses.

2.Enter or paste in the License Key value and click Activate License.

To Activate a License (Trial or Commercial) Offline

In situations where an DW Spectrum System is installed on a device that does not have Internet access, users will be required to perform an Offline (or Manual) license activation. Launch the DW Spectrum Client and connect to the server on which you wish to do an Offline (manual) Activation. The DW Spectrum Desktop Client is required – mobile or web clients do not have the ability to locate licensing information.

1.Go to Licenses tab in System Administration.

2.Go to Manual Activation tab.

3.Press the Copy to Clipboard button to copy the hardware ID.

4.Email Digital Watchdog customer service to request an activation key, include the Hardware ID and License Key you received in the email.

5.As soon as you receive the activation key, click Browse to import it to the target computer.

To Export a List of License Keys

It is possible to export a list of license keys to a CSV or HTML format file. It may be necessary, for instance, if re-activation is needed. To do so, click on Export (near the upper right corner) and select the target file.

DW Spectrum allows for license deactivation as well. See "Expired and Invalid License Keys".

note Note: When recording is enabled for a device, the license is considered in use even if the device is not currently recording (as indicated by the empty circlescheduledicon to the left of device in the Resource Tree).

Insufficient Licenses Available

In an insufficient number of licenses is available to allow for a given camera to be recorded, the following warning will appear:

"License limit exceeded, recording will not be enabled."