Efficient branches and satisfied customers
The goal of bank branches is to provide services and convert sales while controlling costs. With that in mind, DW delivers hardware and video analytics that can improve the way your branches operate by helping reduce wait time, optimize workforce schedules, and provide a faster, excellent customer experience. DW solutions combine video and intelligence analytics to improve processes and reduce wasted time. 3rd party partners can also integrate facial recognition and demographic analysis to learn and automate responses according to your customers’ needs. Managers can use DW solutions to track floor traffic, waiting customers, and peak hours to staff branches accordingly. Bank branches are an excellent source of information about customer behavior, and DW’s complete solutions can help corporate monetize that information by collecting and analyzing data and outputting usable intelligence.